SHIPPING POLICY

All our parcels are sent with Royal Mail Tracked Delivery. 

We offer two delivery options which you can choose at the checkout:

  • Same Day Dispatch and 24 hour Royal Mail Tracked delivery - orders received before 1pm will be sent the same day (1-2 business days for delivery)

  • 48 hour Royal Mail Tracked delivery (3-5 business days for delivery)
     

Oversized parcels are sent via courier (APC) at no extra cost.

We do not send parcels on Saturdays or Sundays.

DELIVERY CHARGES

Same Day Dispatch and 24 hour Royal Mail Tracked Delivery - £4.29

48 hour Royal Mail Tracked Delivery - £5.99

RETURN POLICY

We gladly accept returns on planters and accessories provided that they are returned to us undamaged within 14 days of purchase.

 

The buyer is liable for return postage costs, unless the item is faulty, and has responsibility for the items until the return is received. 

 

Please get in touch to advise us of a return before sending.  

 

Unfortunately we are unable to accept returns on plants due to their fragile and perishable nature.  

 

If you have a problem with your order please email us as soon as you receive it and we will rectify it as fast as we can!

PAYMENT METHOD

You can pay for your order using debit cards, credit cards or Paypal via our secure server

WHOLESALE INQUIRIES

We supply planters and plants on a wholesale basis for both onward retail and corporate settings. Please feel free to contact us to discuss.